Shipping policy
| Country | Standard Transit | Standard Shipping | Express Transit | Express Fees | Overnight |
|---|---|---|---|---|---|
| Australia | 1-7 days | $7.95 AUD, free over $100 | 1-3 days | $11.95 AUD | — |
| New Zealand | 8-12 days | $9.95 NZD, free over $100 | 2-5 days | $14.95 NZD | — |
| USA | 3-7 days | $7.99 USD, free over $100 | 2-3 days | $14.99 USD, free over $150 | $39.99 USD, free over $250 |
| Canada | 5-7 days | $12.99 CAD, free over $100 | 1-3 days | $29.99 CAD | — |
| UK | 1-3 days | £3.99 GBP, free over £50 | 1-2 days | £5.99 GBP | — |
| Rest of world | 10-25 days | $15 AUD | 2-5 days | $25 AUD | — |
DELIVERY NOTES
- Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.
- We can not grant a refund if your item is in transit.
- Please make sure your delivery address is correct to avoid delays.
- Once your order has been dispatched, it’s no longer possible to make changes on the shipping address. We encourage you to always double-check your address before placing your order.
- For all re-delivery of returned orders due to an incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.